Rotary launches 24/7 virtual assistance
MADISON, Ind.â Just in time for SEMA, Rotary is launching Rotary Virtual SupportTM, a service that will give Rotary customers quick and easy access to everything they need to operate their wheel service equipment and lifting. All new Rotary equipment will feature a QR Code sticker that users can scan with a smartphone or tablet to register their product, access technical documents, view training videos, and find links to 24-hour customer service. 7 days a week.
âTechnicians no longer need to waste precious time searching for lost owner’s manuals, maintenance schedules or training materials,â says David Fischmer, director of marketing for Vehicle Service Group (VSG), the company mother of Rotary Lift. âRotary’s virtual assistance gives users the information they need, all the time. “
âWith many store owners struggling to hire and train new employees, we wanted to give technicians an easy way to access product training videos covering everything from general use to operational advice and training. special applications, âadded Fischmer. âWe are delighted to be the first in the industry to offer this level of customer support, and we remain committed to finding innovative solutions that help improve the productivity and safety of our customers. “
Rotary is the leading manufacturer of vehicle lifts and wheel care products for the professional automotive services, commercial trucks and transit industries. In 1925, Peter Lunati designed, built and patented the first fully hydraulic car lift and spawned a new industry. Rotary’s pursuit of innovation has built one of the world’s most reliable elevators, designed to increase shop floor efficiency and productivity. Today there are more Rotary Lift products used in vehicle repair shops around the world than any other brand. For more information visit https://rotarylift.com