Montway Auto Transport appoints Carrier Relations Director to strengthen network partnerships
Transportation Industry Veteran Thomas Mabeley To Improve Carrier Business Results
CHICAGO, January 4, 2022 / PRNewswire / – Today, Montway Auto Transport, one of the nation’s leading third-party logistics brokers, announces the hiring of Thomas “Tommy” Mabeley as Director of Carrier Relations.
Montway’s reliable and carefully vetted carrier network has contributed to the continued success of the business and to significant annual growth of nearly 60% in 2021. Montway requires a 21-point identity and verification process for new carriers automobiles to ensure that customers are working with experienced and licensed professionals.
As Director of Carrier Relations, Mabeley is responsible for fostering close relationships and developing opportunities with current and new carriers to achieve continued growth. Through the use of data analytics, Mabeley will drive operational improvements and align accounts to improve service for retail and B2B clients.
“Teamwork is the key to any strong relationship,” Mabeley said. “I am delighted to be working with – and learning from – our carrier partners to strengthen our way forward, helping us all to remain competitive, to succeed and to continue to grow together. “
Mabeley has over 20 years of experience in the transportation industry. He joins Montway from Flash Global, a service supply chain solutions company, where he worked for 14 years, most recently as Senior Director of Operations in the United States and Canada. In this role, he had relationships with all of Flash’s partners in North America and was responsible for managing Flash’s partner network of 230 warehouse storage and transportation locations, negotiating and renewing contracts and pricing, modeling the network location, and providing customer support. service level agreements, sales support, monitoring and improvement of key performance indicators, international trade and compliance. Before Flash, Mabeley worked for Cycle Logistics as an outside sales and brokerage.
Montway partners with thousands of independent carriers throughout the year and has served over 720,000 satisfied customers since its inception in 2007. Montway has garnered over 60,000 customer reviews with an average rating of 4.7 / 5 stars on 21 platforms. Its dedicated claims team personally assists customers with rare cases of vehicle damage and other issues, with a claim rate reduced by 16 days on average compared to the industry standard of 35 days.
“Our carriers are essential partners of our organization and it is important to us that they have a voice,” said Dimiter Kirilov, President and CEO of Montway Auto Transport. “Tommy’s proven leadership in driving operational improvements and his passion for building and strengthening business relationships will help us maintain an open dialogue that will drive our collective success as we look to the future. “
To learn more about Montway Auto Transport, please visit www.Montway.com.
About Montway Auto Transport
Founded in 2007, Montway Auto Transport has grown to become the nation’s leading auto transport company supporting vehicle transportation to all 50 states, including Alaska and Hawaii, as well as in Europe – offering extended service hours, 365 days a year.
In addition to a retail division serving the residential market, Montway has a business solutions segment focused on the automotive logistics needs of companies in the areas of sales, manufacturing and finance. Montway Auto Transport sets the industry standard for innovative logistics technologies and customer service.
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SOURCE Montway Auto Transport