DTC goes full steam ahead on the online road; Digitize records, reservations | Delhi News
New Delhi: Delhi Transport Corporation (DTC) has paved the way for complete computerization of its entire operation, ranging from bus operations to digitization of records and from route management to online passes.
The company plans to engage an executing agency for the design, development, testing, implementation, training and maintenance of an ‘Enterprise Resource Planning’ (ERP) with e-Office, digitization of files to be used in the ERP and the computerization of the whole operation of DTC. As a first step towards this ambitious project, which has been in the pipeline for more than a decade, DTC will hire a project management consultant to lead the tender for the selection of the executing agency.
According to the document, the company has a fleet of 3,744 buses, which operate from a total of 35 depots. It has 10,726 chauffeurs, 15,726 conductors and 2,917 allied staff to run its operations which once witnessed a ridership of 30 lakh passengers per day before the Covid-19 outbreak and according to sources is around 20 lakh per day currently.
Although many IT projects are already operational, the company wants its entire facility to be computerized to increase efficiency and optimize the use of resources. The operation of the company will be computerized after the installation of the ERP with e-Office and all the modules will be digitized within the framework of the project. All areas of its operation and modules will be integrated to operate from a single platform, which will include access through mobile apps. Reporting and dashboard tools, etc., will also be created for better management.
The operations-related modules that DTC wants to computerize include bus and inventory management, planning and scheduling like route, etc., in addition to operations management and online repair and maintenance management .
Much of the computerization will also support DTC’s human resource management, including recruitment, transfers and posting of employees, apart from training modules. Digitization and better management of accounts, payroll, pensions, retirement, purchasing and invoicing are also likely in the future. Other modules will include Court Case Management, Workflow Management, Policy Issues, Marketing and Advertising, Software Management, and Utilities.
The Executing Agency will also integrate and upgrade all existing software used by DTC.
The company plans to engage an executing agency for the design, development, testing, implementation, training and maintenance of an ‘Enterprise Resource Planning’ (ERP) with e-Office, digitization of files to be used in the ERP and the computerization of the whole operation of DTC. As a first step towards this ambitious project, which has been in the pipeline for more than a decade, DTC will hire a project management consultant to lead the tender for the selection of the executing agency.
According to the document, the company has a fleet of 3,744 buses, which operate from a total of 35 depots. It has 10,726 chauffeurs, 15,726 conductors and 2,917 allied staff to run its operations which once witnessed a ridership of 30 lakh passengers per day before the Covid-19 outbreak and according to sources is around 20 lakh per day currently.
Although many IT projects are already operational, the company wants its entire facility to be computerized to increase efficiency and optimize the use of resources. The operation of the company will be computerized after the installation of the ERP with e-Office and all the modules will be digitized within the framework of the project. All areas of its operation and modules will be integrated to operate from a single platform, which will include access through mobile apps. Reporting and dashboard tools, etc., will also be created for better management.
The operations-related modules that DTC wants to computerize include bus and inventory management, planning and scheduling like route, etc., in addition to operations management and online repair and maintenance management .
Much of the computerization will also support DTC’s human resource management, including recruitment, transfers and posting of employees, apart from training modules. Digitization and better management of accounts, payroll, pensions, retirement, purchasing and invoicing are also likely in the future. Other modules will include Court Case Management, Workflow Management, Policy Issues, Marketing and Advertising, Software Management, and Utilities.
The Executing Agency will also integrate and upgrade all existing software used by DTC.